Support Center
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Documentation & Guides
Browse reference guides, setup instructions, and platform documentation.
Getting Started
Reports & Intelligence
How-to Videos
Step-by-step video walkthroughs to help you get the most out of AREC.
Getting Started
Video coming soon
Getting Started with AREC
A full walkthrough of the platform from login to your first report.
Beginner ยท ~8 minVideo coming soon
Setting Up Your Profile & MFA
How to secure your account with two-factor authentication.
Beginner ยท ~4 minReports & Intelligence
Video coming soon
Running an Intelligence Report
How to generate and interpret a full property intelligence report.
Intermediate ยท ~12 minVideo coming soon
Using the Rental Analysis Tool
Deep-dive into rental comps, trends, and cash flow projections.
Intermediate ยท ~10 minLeads & Team
Video coming soon
Managing Property Leads
Searching, filtering, skip-tracing, and exporting leads.
Advanced ยท ~15 minVideo coming soon
Team Collaboration & Rooms
Creating teams, rooms, and sharing reports with colleagues.
Advanced ยท ~9 min